Test Details

Customer Service Test has been designed to assess the candidate’s knowledge in aspects like English, logical reasoning, reading and listening skills. This test has been developed and reviewed by qualified and experienced Subject Matter Experts (SME). The test contains well balanced and meaningful questions on spelling, grammar, logical reasoning, reading and listening comprehensions.

Using powerful reporting, you will have detailed analysis of test results to help you make better decisions and predict candidate and employee success.

Key profiles the test is useful for:

• Graduate/undergraduates
• Interns

Test details:

The Customer Service Test enables employers and recruiters to identify potential hires by evaluating basic working skills and job readiness.

• English Proficiency

  • Contains 20 questions on spelling, grammar and sentence formation.

• Logical Reasoning

  • Contains 10 questions on deductive reasoning and inductive reasoning.

• Reading and Listening Skills

  • Contains 2 reading and listening comprehension.

• Situational Judgement

  • Contains 10 questions to evaluate the Situational Judgement of the candidate.

This Test Will Help You Measure:

• Communication Skills
• Logical Reasoning
• Reading and Listening skills
• Situational Judgement